Shopify

Integrate Shopify with Help Scout

Happy customers, growing business.

Shopify is an all-in-one ecommerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.

You can spend less time switching systems and more time taking care of customers with Help Scout's Shopify integration. Stay in the flow and in the know with detailed customer data, relevant order info and the ability to work directly in Help Scout.

Shopify Plus Certification Badge

As a member of the Shopify Plus Certified App Partners program, we’re recognized by Shopify as a trusted solution that meets their high standards for performance, reliability, and security. Install the Shopify app for Help Scout, and you'll be able to:

  • Access order status, receipts, tracking information, and more directly in the sidebar 

  • Edit, duplicate, refund, and cancel orders

  • Display customer metrics such as lifetime value, average order value, and total order count

  • Restock cancelled orders directly in Help Scout 

See these latest updates in action, meet the team, and get your Shopify + Help Scout questions answered live here. ✨

Get started with Help Scout

Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.