How to Get More Shoppers to Purchase with Messages

Online shopping is the go-to method for the majority of consumers. Is your website equipped to help them every step of the way?

Help Scout's Messages feature allows you to reach customers on your site and help them before they know they need it. In this webinar, Riana Upton, Senior Product Marketing Manager at Help Scout, and Alison Groves, Customer Champion at Help Scout, will share how to:

• Get shoppers to purchase with proactive assistance

• Promote sales directly on your site that drum up excitement and go beyond emails

• Offer product help at important moments in the customer journey

• Increase social engagement with prompts to follow and share their positive experiences

This webinar aired on February 22nd at 11:00 am (PST). You can watch the recording now by clicking on the video above!