EverycustomerpartnervendorclientconversationOne unified platform

Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Help Scout Platform
Help Scout Platform
Help Scout Platform
15min

Send a first reply in less than an hour, become a power user in a day.

56%

Respond to 56% more customer messages in the first year.

25%

Our customers’ CSAT scores are 25% higher than the industry average.

For your teams

Delight more customers in less time

Exceptional experiences can turn your customers into lifelong fans. Being customer-first will set you apart from the competition.

Platform--One-Place
All your conversations 
in one place

Juggling email, live chat, and social? Bring all your customer conversations together so you can work faster and get more done.

Platform--Powerful-Editor
Powerful, not perplexing

So familiar and intuitive that you can start helping customers in 15 minutes and become power users in just a day.

For your customers

A seamless self-service experience

Help customers find answers to common questions themselves in a snap, and reduce email volume by 30% for your team.

Platform--Self-Service

Built for customer-first teams,
by a customer-first team

The all-in-one platform with all-in pricing

We charge you based on the number of contacts you help each month. Our straightforward usage-based pricing includes our powerful AI features and gives access to unlimited users.

Compare plans

Free

$0

Up to 50 contacts
and unlimited users

Sign up

Standard

$50/month

Starts with 100 contacts
and unlimited users

Try for free

Plus

$75/month

Starts with 100 contacts
and unlimited users

Try for free
Screenshot: Beacon
Screenshot: Docs
Avatars of members of our Sales Team

We’d love to show you the magic of Help Scout.

Book a DemoBook a Demo