New in the Queue: AI Drafts, Snooze, and Send Later

Want better control of your Inbox and to answer customers even faster?

Then say hello to the latest additions to Help Scout—AI drafts, snooze, and send later.

Watch product marketing manager, Megan Kopalasingam, and product managers, K’Shelle Waller and Whitney Guerrero, as they walk through these new updates.

We’ll show you how to:

• Use AI drafts to hit record response times

• Set reminders to revisit conversations with snooze

• Send emails at optimal delivery times with send later