Help Scout for Media Companies
66% of media and telecomm customers switch brands due to poor customer service. Provide faster, better service that helps you grow your customer relationships with Help Scout.
65% of media and telecomm companies fail to respond to customer emails, and when customers do get a response, 55% say it was poor quality. Help Scout makes it easy deliver a better experience so you stand out from your competition.
Bring all your conversations into one platform, and automatically sort, assign, and prioritize them, so nothing gets lost.
With Help Scout, users are able to manage 52.6% more emails in the first year, and keep responses accurate and personal.
Help Scout is designed to be as easy to use as an email inbox. Get started in an hour, and become a power user in a day.
Use AI to improve your replies, summarize all your convos, and streamline everything you do.
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
We charge you based on the number of contacts you help each month. Our straightforward usage-based pricing includes our powerful AI features and gives access to unlimited users.
Compare plansUp to 50 contacts
and unlimited users
Starts with 100 contacts
and unlimited users
Starts with 100 contacts
and unlimited users
Media and telecommunications companies that use Help Scout have happier customers. Learn how with success stories and thought leadership from our award winning blog.
