Trust is your greatest asset. Bring all customer communication into Help Scout to level-up your teamwork, decrease response times, and ensure nothing slips through the cracks.
With Help Scout’s shared inboxes, users are able to respond to 52.6% more customer messages in their first year.
View the conversation history and customer data you need to deliver personal service, without toggling between tabs.
Help Scout offers enterprise level security and advanced user permissions to keep sensitive customer information safe.
Use AI to improve your replies, summarize all your convos, and streamline everything you do.
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
We charge you based on the number of contacts you help each month. Our straightforward usage-based pricing includes our powerful AI features and gives access to unlimited users.
Compare plansUp to 50 contacts
and unlimited users
Starts with 100 contacts
and unlimited users
Starts with 100 contacts
and unlimited users
