Already using Help Scout & Smith.ai? Here’s how to integrate
Not using Smith.ai yet? Click here to get started
Need help? Please send us your questions by emailing help@helpscout.com — we’re listening!
24/7 Virtual Receptionists for Customer Engagement
Using Smith.ai’s 24/7 virtual receptionists, your business can be available when your customers need it, no matter the time or day. Unlock the power to expand your business, without expanding your workforce.
Keep your business operations running smoothly by integrating Smith.ai and Help Scout. With our integration, you can manage all of your customer conversations (even the ones Smith.ai handles on your behalf) in one place -- Help Scout.
Create customers and conversations in Help Scout after Smith.ai calls. The receptionist qualifies leads, collects contact info, schedules appointments, creates a new contact in your Help Scout account, and logs the conversation.
Request an outbound Smith.ai call from Help Scout
Client contact info and conversation history is always up-to-date, without any data entry work
Create custom automation by choosing triggers, actions, and searches
Already using Help Scout & Smith.ai? Here’s how to integrate
Not using Smith.ai yet? Click here to get started
Need help? Please send us your questions by emailing help@helpscout.com — we’re listening!