Self-service

You found your answer, now you’ve found us

You experienced the power of Help Scout first-hand on a customer’s knowledge base site. We hope you found it delightful.

Docs Refer Hero

Powering the most helpful help centers

All you need to empower your customers

Leverage a suite of self-service tools to deliver outstanding support to your customers — on their time and terms.

Docs Refer - Self Service

Pardon the introduction

Hi, we’re Help Scout. We’re on a mission to empower businesses to delight more customers. Feel free to browse around and make your self comfortable.

Explore our product

Discover our simple-yet-powerful tools

about - explore product
Learn from our experts

Inspiring content from top customer champions

about -  learn from experts
Hear our story

Everything you need to know about us

about - meet team
Screenshot: Beacon
Screenshot: Docs