Customer Service

Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.

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Customer Service

It’s Not You, It’s Your Inbox: When to Leave Gmail and Outlook Behind

Collaboration breaks down fast in Gmail and Outlook. Here’s how to know when your team is ready to make the switch to shared inbox software that is made for teams.

Customer Service

Designing a Great Contact Us Page: 20 Inspiring Examples

Customer Service

7 Ways To Improve Your Customer Service Response Times

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The Supportive

Support Matters. So Do You.

Thoughtful articles and podcast episodes for people who care about about delivering the best customer experience.

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Support Toolkit

Tools to help you grow

Explore our collection of free templates, guides, courses, and resources — all designed to help you and your team deliver exceptional customer service and build a company that lasts.

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