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AI and the Race for the Light

AI and the Race for the Light

We're in the midst of the race to fill a market gap created by generative AI.

Episode 5: Escape the Queue

Episode 5: Escape the Queue

Episode 4: Greatest Mistakes in Customer Service History

Episode 4: Greatest Mistakes in Customer Service History

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Podcasts

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Episode 5: Escape the Queue

Episode 5: Escape the Queue

Episode 4: Greatest Mistakes in Customer Service History

Episode 4: Greatest Mistakes in Customer Service History

Episode 3: Secrets of a Product Manager

Episode 3: Secrets of a Product Manager

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Articles

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AI and the Race for the Light

AI and the Race for the Light

Smile, You’re in an AI Photo

Smile, You’re in an AI Photo

Between Two Borgs

Between Two Borgs

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Foundations of Great Service

Discover the tools and techniques used by high-performing customer service organizations in our free, six-part video course.

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Foundations of Great Service

Editor’s Picks

Museum of Customer Support: The World's Oldest Complaint Letter

Museum of Customer Support: The World's Oldest Complaint Letter

Between Two Borgs

Between Two Borgs

A Love Letter to Social Media Customer Service Pros

A Love Letter to Social Media Customer Service Pros

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