How Do You Manage Support During Federal Holidays?
Staffing your customer support function during public holidays can be a frustrating and difficult part of people management. Mat explores some options for getting the job done.
Insights, advice, support, and entertainment for people who know that customer support is about so much more than answering questions.
Staffing your customer support function during public holidays can be a frustrating and difficult part of people management. Mat explores some options for getting the job done.
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