Inside Help Scout

Read our release notes to see what new features are coming to Help Scout and learn more about Help Scout’s values, processes, and culture.

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Help Scout Classes: Learning to Educate at Scale
Behind the Scenes

Help Scout Classes: Learning to Educate at Scale

Learn how Help Scout scaled to meet the educational needs of new, old, and prospective customers alike by turning one on one demo sessions into interactive live classes.

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Engineering
Rate Your AI
How Help Scout Fueled BoxHero’s Global Expansion
Customer Stories
How Help Scout Fueled BoxHero’s Global Expansion
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In the Works, in your inbox

Inspiring stories, practical tips and guides, and behind-the-scenes content from Help Scout’s publication for founders and leaders who are growing businesses with purpose.

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Working Remotely

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Making the Most of Remote Meetings
Working Remotely
Making the Most of Remote Meetings
Help Scout’s Ultimate Guide to Remote Management
Working Remotely
Help Scout’s Ultimate Guide to Remote Management
How to Build a Globally Remote Team That Really Works
Working Remotely
How to Build a Globally Remote Team That Really Works
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Product Updates

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Help Scout Now Includes Unlimited Seats
Product Updates
Help Scout Now Includes Unlimited Seats
Help Scout Announces Partnership with TD SYNNEX
Product Updates
Help Scout Announces Partnership with TD SYNNEX
New Look and Feel, Same Help Scout
Product Updates
New Look and Feel, Same Help Scout
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Fundraising for the Reluctant Founder

Learn how to fundraise without sacrificing your company‘s values by signing up for this five-week email series from Help Scout‘s CEO, Nick Francis.

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Fundraising for the Reluctant Founder

Editor’s Picks

Help Scout’s Step-By-Step Remote Hiring Process
Hiring & Culture
Help Scout’s Step-By-Step Remote Hiring Process
How Beacon Helps You Deliver Great Customer Service
Product Tutorials
How Beacon Helps You Deliver Great Customer Service

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