Help Scout Announces Partnership with TD SYNNEX

Help Scout announced today a new strategic partnership with TD SYNNEX, a leading global distributor and solutions aggregator for the IT ecosystem. This partnership will enable Help Scout to expand its reach through TD SYNNEX's extensive global reseller network, making it easier for more businesses to discover and adopt Help Scout's powerful customer communication platform.

Nicole Roskill, Director of Partnerships at Help Scout, said, “When I joined Help Scout, my goal was clear: build a strong partner program. TD SYNNEX stood out due to their extensive network and my past success collaborating with them. I’m confident that together we can expand Help Scout to more businesses and create lasting value for our shared customers.”

This collaboration strengthens Help Scout’s ability to provide customer support solutions that help teams communicate better with their customers. More businesses can now access Help Scout's easy-to-use platform, offering features like shared inboxes, self-service tools, automation, AI, and reporting through TD SYNNEX's vast network, fueling growth and innovation across SaaS, ecommerce, and online services.

“TD SYNNEX is committed to uniting IT solutions that deliver business outcomes today and unlock growth for the future,” said Cheryl Day, SVP, New Vendor Acquisition & Global Solutions at TD SYNNEX. “With Help Scout added to our vast portfolio of vendor partners, we're able to enrich the breadth and depth of our offerings so customers can do great things with technology.”

For more information on partnering with Help Scout through TD SYNNEX, contact partnerships@helpscout.com. If you are already a TD SYNNEX partner and wish to explore a partnership with Help Scout, contact nexven@tdsynnex.com. For more information on Help Scout's reseller partner program, visit www.helpscout.com/partner.

About Help Scout

Help Scout is a Certified B Corporation building the leading customer support platform for customer-first businesses. Our simple yet powerful tools and inspiring content enable more than 12,000 companies to deliver delightful customer experiences at scale. Founded in 2011 and remote since day one, Help Scout employs 140+ folks in more than 120 cities around the world. 

About TD SYNNEX

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We partner with over 150,000 customers in more than 100 countries, helping them maximize the value of technology investments, achieve business outcomes, and unlock growth opportunities. Headquartered in Clearwater, Florida and Fremont, California, TD SYNNEX has a global team of 23,000 dedicated employees. We bring together best-in-class IT products, services, and solutions from 2,500+ technology vendors, with a focus on high-growth sectors like cloud, cybersecurity, big data/analytics, AI, IoT, and mobility.

For more information, visit www.TDSYNNEX.com or follow us on LinkedIn, Facebook, and Instagram.