Help Scout is Now Available in AWS Marketplace

Great news, folks — Help Scout is now available in AWS Marketplace! 

Whether you're a startup scaling fast or an SMB looking to streamline customer support, this move makes adopting Help Scout simpler, faster, and more secure by seamlessly integrating it into your existing AWS environment.

Why Help Scout joined AWS Marketplace

AWS Marketplace is home to thousands of growing businesses, and that number is only getting bigger. By joining AWS Marketplace, we’re making it easier for companies to get the best support platform possible, without the usual procurement headaches.

AWS offers:

• Easier access: Startups and SMBs using AWS can now find, buy, and deploy Help Scout in just a few clicks.

• More flexibility: Businesses can consolidate Help Scout billing with other AWS expenses, keeping everything in one place.

• Built-in compliance: AWS Marketplace includes security and compliance standards that make procurement easier for IT and finance teams.

Businesses prefer buying software on AWS Marketplace because it’s centralized, and removes the friction that often comes with adding a new solution to your company’s tech stack. 

Plus, Help Scout is the only freemium customer support solution on AWS Marketplace with unlimited users and AI included in every plan. That means growing businesses can start instantly, scale effortlessly, and deliver top-tier support, without enterprise-level costs or complexity.

Simplify billing, compliance, and renewals in AWS 

If you’re already a Help Scout customer and use AWS, this gives you a new, streamlined way to manage your data plan. Enjoy:

• Simplified billing: You can now handle Help Scout payments directly through AWS, consolidating your expenses.

• Easier renewals: When it’s time to renew, AWS Marketplace simplifies the process, reducing admin work for your team.

• Using your AWS benefits: If your company has benefits such as a Private Pricing Addendum (PPA), purchasing Help Scout through AWS Marketplace can retire commitment.

• Compliance-ready purchasing: If your organization requires AWS-approved software, Help Scout is now an easy, pre-vetted option.

Customer support software, built for delight

Our AWS Marketplace listing is just one of the ways we’re making Help Scout more accessible to businesses that care about great customer experiences. Stay tuned for more updates as we continue to expand our integrations and partnerships!