Tips & Templates
Customer Service
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101 Best Live Chat Response Examples for Customer Service
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7 Customer Service Resume Examples + Best Practices
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Common Customer Complaints: 8 Examples and Solutions
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17 Great Customer Service Examples to Inspire You
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Customer Service Management: How to Develop an Effective Strategy
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Customer Support Tactic: Isolate the Backlog
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Support Tactic: Fresh Eyes, Fresh Voice
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47 Pro Tips on How to Talk to Customers
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How To Write an Auto-Reply Email: 6 Examples
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Writing Excellent Customer Service Emails
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13 Best Practices for Improving Online Customer Service
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How to Deal with Difficult Customers
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9 Guiding Principles for Doing Startup Customer Service Well
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Delivering Excellent B2C Customer Service: 7 Best Practices
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What is SaaS Customer Support? Examples and Best Practices
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5 Steps Support Teams Can Take To Get Product Bugs Fixed
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The Ultimate Guide to Small Business Customer Service
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Tips & Templates for Writing Great Knowledge Base Articles
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18 Customer Service Tips for Financial Services Companies
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9 Customer Service Blogs Every Support Pro Should Follow
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13 Tips and Best Practices for Real Estate Customer Service
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11 Tips on Delivering Great Customer Service in Education
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11 Types of Bad Customer Service (and How To Avoid Them)
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Delivering Great Customer Service in the Healthcare Industry
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107 Customer Service Statistics and Facts You Shouldn't Ignore
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How to Get Started Delivering Proactive Customer Service
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101 Inspirational Customer Service Quotes
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13 Response Templates for Tricky Customer Service Emails
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5 Simple Knowledge Base SEO Tips Anyone Can Follow
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How to Write Support Emails Your Customers Will Love
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Customer Support: Definition, Importance, and 8 Essential Tips
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Step-By-Step Guide: How to Handle Customer Complaints
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10 Ways to Deliver Consistently Great Customer Service
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10 Unforgettable Customer Service Stories
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12 Customer Service Phrases to Use (+ 8 You Should Avoid)
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9 Knowledge Base Tips for a Better Customer Experience
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18 Knowledge Base Examples That Get It Right
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21 Key Live Chat Statistics for Customer Service Teams
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Go-To Scripts for 16 Tricky Customer Service Scenarios
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7 Shared Mailbox Best Practices You Can Put Into Action
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27 Funny Customer Service Quotes
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5 Boring Customer Service Stories
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21 Key Customer Service Skills (and How to Develop Them)
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How To Write a Good Internal Note
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The Art of Troubleshooting for Customer Support Professionals
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Customer Service vs. Customer Support: Explained
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Migrating a Customer Query Between Support Channels
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4 Ways to Determine What Your Customer Really Needs
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Reduce Your Support Load Through Better Product Writing
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Writing Support Emails: A Style Guide
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Inbox Zero: The Fast, Empathetic Way to Get Your Team There
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9 Tips for Delivering Time-Sensitive Customer Service Fast
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8 Tips for How to Approach Cross-Cultural Customer Support
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Why Your Customer Service Sucks
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The Future of Customer Service: 10 Trends to Watch
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How to Master Difficult Customer Service Conversations
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How to Break Up With Abusive Customers
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9 Customer Champions Who Received Great Customer Service
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Taking the Right Tone With Customers
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How 3 Nonprofits Approach Customer Service
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9 Tips to Improve Your Customer Support Game
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6 Tips for Delivering Effective International Customer Service
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These 13 Stories of Remarkable Customer Service Will Put a Smile on Your Face
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16 Customer Service Tips to Never Forget
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Boost Customer Happiness with Exclamations and Emoticons
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The 27 Best Customer Service Books
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Track Requests to Keep Customers Coming Back
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7 Tips on How to Say No to Customers
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Why a Visual Really is Worth 1,000 Words
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Giving Great GIFs for Better Support
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Easy Reading Is Damn Hard Writing
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The Customer Always Remembers
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How Better Customer Service Attracts and Retains Better Clients
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Tone and Language Are Building Blocks to Customer Expectations
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100+ Famous Business Quotes About Customer Service

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Don’t Let Tone Ruin Your Support Interactions
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Customers Are Tired of Insincere Support
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