Customer Service

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Support Pros React!
Support Careers

Support Pros React!

How will 4 current support professionals (and one veteran) react to customer service as portrayed in popular movies and TV shows? Join in, find out, and share your own reactions.

Comparing Front Alternatives: 12 Top Options for 2025
Software & Systems
Comparing Front Alternatives: 12 Top Options for 2025
Leveraging Transferable Skills for a Career Change
Support Careers
Leveraging Transferable Skills for a Career Change
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Customer Service Interview Builder

Good interviews are at the heart of great hires. This tool makes it quick and easy to build a thoughtful interview process, from crafting job descriptions to asking the right questions.

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Customer Service Interview Builder

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Tips & Templates

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Formatting Tips to Improve Your Knowledge Base Articles
Tips & Templates
Formatting Tips to Improve Your Knowledge Base Articles
Crafting an Effective Customer Service Cover Letter: Examples and Tips
Tips & Templates
Crafting an Effective Customer Service Cover Letter: Examples and Tips
101 Best Live Chat Response Examples for Customer Service
Tips & Templates
101 Best Live Chat Response Examples for Customer Service
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Foundations of Great Service

Discover the tools and techniques used by high-performing customer service organizations in our free, six-part video course.

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Foundations of Great Service

Editor’s Picks

The 17 Best Help Desk Software in 2025
Software & Systems
The 17 Best Help Desk Software in 2025
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The Supportive: A Series for Service Professionals
The 17 Best Customer Service Software in 2025 (Free & Paid)
Software & Systems
The 17 Best Customer Service Software in 2025 (Free & Paid)

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