Customer Service
Blog Author
Steph Lundberg
Steph is a writer and fractional Customer Support leader and consultant. When she’s not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr.
Posts by Steph
Customer Service
Why Great Customer Service Isn’t Just Important, It's a Necessity
Customer Service
A New Paradigm: Rethinking 'The Customer Is Always Right'
Customer Service
101 Best Live Chat Response Examples for Customer Service
Growth & Culture
The Ultimate Guide to Understanding and Managing Your Customer Lifecycle
Customer Service
Benefits of AI in Customer Service: 4 Ways AI Can Help
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