Support Team Mailbag: Managing the Queue
Ever wonder how different support teams manage their queues and structure their inboxes? Learn about Help Scout's approach in this edition of the Support Team Mailbag.
Read moreSarah-Mei is a Senior Technical Support Specialist at Help Scout, where we’re focused on providing people-first support to all of our customers. You can connect with her on LinkedIn.
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.