Growth & Culture
Blog Author
Sarah Chambers
Sarah is a customer service consultant and the founder of Supported Content. When she’s not arguing about customer service, she’s usually outdoors rock climbing or snowboarding. Follow her on Twitter to keep up with her adventures.
Posts by Sarah
Growth & Culture
7 Foundational Customer Experience Best Practices
Growth & Culture
Customer Perception and How to Manage It Effectively
Growth & Culture
How to Improve Customer Loyalty With Customer Effort Score
Growth & Culture
A Founder’s Guide to Building a Customer-Focused Company
Customer Service
5 Ways to Automate Support Without Degrading Service
Customer Service
How to Set Customer Service Goals (+ 9 Example Goals)
Growth & Culture
4 Meaningful Customer Satisfaction Metrics, Compared
Customer Service
Writing an Effective Apology Letter to Customers (+ 5 Examples)
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