Rolling Out Weekend Support
Use these indicators and tips to help you understand when you might want to extend to 7-day support coverage and how to roll it out effectively.
Read moreNykki is a customer-focused leader with ten years of experience in tech startups, currently serving as Head of SMB Customer Success at Qwilr. She’s also a consultant offering career coaching and strategic support for growing businesses. Learn more and connect at www.nykkiyeager.com.
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.