Photo: Nykki Yeager

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Nykki Yeager

Nykki is a customer-focused leader with ten years of experience in tech startups, currently serving as Head of SMB Customer Success at Qwilr. She’s also a consultant offering career coaching and strategic support for growing businesses. Learn more and connect at www.nykkiyeager.com.

Posts by Nykki

Rolling Out Weekend Support
Customer Service

Rolling Out Weekend Support

Use these indicators and tips to help you understand when you might want to extend to 7-day support coverage and how to roll it out effectively.

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