Customer Service
Blog Author
Nouran Smogluk
Nouran is a passionate people manager who believes that work should be a place where people grow, develop, and thrive. She writes for Supported Content and also blogs about a variety of topics, including remote work, leadership, and creating great customer experiences.
Posts by Nouran
Customer Service
Building a Future in Support: The Demand for AI Skills
Growth & Culture
Creating Champions: A Guide to Effective Customer Advocacy
Customer Service
4 Diverse AI Chatbot Examples for Great Customer Service
Customer Service
Customer Service Management: How to Develop an Effective Strategy
Growth & Culture
48 Ecommerce Interview Questions for Hiring the Right Team
The Supportive Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.