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Blog Author

Maryna Paryvai

Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.

Posts by Maryna

The 9 Best Medical Customer Service Software Options
Customer Service
The 9 Best Medical Customer Service Software Options
The 10 Best Ecommerce Customer Service Software in 2025
Growth & Culture
The 10 Best Ecommerce Customer Service Software in 2025
What's the Best AI Customer Support Software? Top 9 Tools
Customer Service
What's the Best AI Customer Support Software? Top 9 Tools
How AI Can Boost Help Desk Productivity (+ 7 Tools to Try)
Customer Service
How AI Can Boost Help Desk Productivity (+ 7 Tools to Try)

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Customer Stories
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Boomeranging Back to Help Scout
Customer Stories
Boomeranging Back to Help Scout
Streamlining Spring MVC with Per-Module Connection Pools
Engineering
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Growth & Culture

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The Impact of Great Support on Revenue
Revenue Growth
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Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
The 10 Best Ecommerce Customer Service Software in 2025
Ecommerce
The 10 Best Ecommerce Customer Service Software in 2025
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Customer Service

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Leveraging Transferable Skills for a Career Change
Support Careers
Leveraging Transferable Skills for a Career Change
Formatting Tips to Improve Your Knowledge Base Articles
Tips & Templates
Formatting Tips to Improve Your Knowledge Base Articles
The 9 Best Medical Customer Service Software Options
Software & Systems
The 9 Best Medical Customer Service Software Options
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