Blog Author

Linda Eliasen

Linda is a Help Scout alum who loves the challenge of distilling complicated techy stuff down to something people can cherish and understand. She lives in Brooklyn with her plants, where she spends a lot of time doing jigsaw puzzles. Follow her on Twitter.

Posts by Linda

Inside Help Scout

Announcing the Help Scout Brand Handbook

Inside Help Scout

Making (and Breaking) the Help Scout Brand

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Inside Help Scout

Support Team Mailbag: Reducing Turnaround Time

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Growth & Culture

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