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Kevin Payne

Kevin Payne is a content marketing consultant who helps software companies build marketing funnels and implement content marketing campaigns to increase their inbound leads.

Posts by Kevin

8 Strategies to Skyrocket Ecommerce Customer Loyalty
Growth & Culture

8 Strategies to Skyrocket Ecommerce Customer Loyalty

Learn about the essential strategies to build ecommerce customer loyalty. From prioritizing top-notch customer service to implementing personalized content, discover eight actionable methods to keep customers coming back for more.

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Inside Help Scout

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Help Scout Joins the Shopify Plus Certified App Program
Inside Help Scout
Help Scout Joins the Shopify Plus Certified App Program
Help Scout Announces Partnership with TD SYNNEX
Product Updates
Help Scout Announces Partnership with TD SYNNEX
Why We Redesigned Inbox
Behind the Scenes
Why We Redesigned Inbox
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Growth & Culture

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Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
57:35
Conversation Corner: Making Support a Whole Company Sport
Customer Engagement
Conversation Corner: Making Support a Whole Company Sport
Creating Champions: A Guide to Effective Customer Advocacy
Customer Engagement
Creating Champions: A Guide to Effective Customer Advocacy
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Customer Service

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Data Quality: Why It’s Key To AI Support
Scaling Service
Data Quality: Why It’s Key To AI Support
What's The Best Free Live Chat Software? 8 Top Options
Software & Systems
What's The Best Free Live Chat Software? 8 Top Options
Ticket Handling: Best Practices for Better Support
Leading Service
Ticket Handling: Best Practices for Better Support
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