Photo: Kate Andrews

Blog Author

Kate Andrews

Kate is co-founder of Loco2, an online search and booking engine for train travel in the UK and Europe. She has a passion for overland travel, and she started Loco2 after returning from a flight-free adventure around the world.

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Inside Help Scout

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Support Team Mailbag: Reducing Turnaround Time
Product Tutorials
Support Team Mailbag: Reducing Turnaround Time
Why People-First Security Matters (No Matter Where You Work)
Behind the Scenes
Why People-First Security Matters (No Matter Where You Work)
Amplifying Employee Voices Through Content
Behind the Scenes
Amplifying Employee Voices Through Content
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Growth & Culture

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Customer-First Teams Thrive in Uncertain Times
Revenue Growth
Customer-First Teams Thrive in Uncertain Times
The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
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Customer Service

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Criticism in Customer Support
Articles
Criticism in Customer Support
The 10 Best AI Chatbots for Customer Service in 2025
Software & Systems
The 10 Best AI Chatbots for Customer Service in 2025
Companion Planting for Diversity in Support
Articles
Companion Planting for Diversity in Support
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