Photo: Jessica Greene

Blog Author

Jessica Greene

Jessica Greene is a Help Scout alum, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn or through her website.

Posts by Jessica

The 8 Best 100% Free Zendesk Alternatives in 2025
Customer Service
The 8 Best 100% Free Zendesk Alternatives in 2025
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Customer Service
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Help Scout vs. Zendesk: A Deep-Dive Comparison
Customer Service
Help Scout vs. Zendesk: A Deep-Dive Comparison
Help Scout's AI Features: Deliver Better Support, Faster
Customer Service
Help Scout's AI Features: Deliver Better Support, Faster
The 7 Best AI Ticketing Systems: 2025 Comparison Guide
Customer Service
The 7 Best AI Ticketing Systems: 2025 Comparison Guide
The 17 Best Customer Service Software in 2025 (Free & Paid)
Customer Service
The 17 Best Customer Service Software in 2025 (Free & Paid)
The 9 Best Help Desk Software for Small Businesses in 2025
Customer Service
The 9 Best Help Desk Software for Small Businesses in 2025
Comparing Gorgias Alternatives: 8 Top Choices for 2025
Customer Service
Comparing Gorgias Alternatives: 8 Top Choices for 2025
The 12 Best Email Ticketing Systems: 2025 Comparison Guide
Customer Service
The 12 Best Email Ticketing Systems: 2025 Comparison Guide
Show 12 more posts

The Supportive Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

Customer Service

View All Posts
Designing a Great Contact Us Page: 20 Inspiring Examples
Customer Service
Designing a Great Contact Us Page: 20 Inspiring Examples
7 Ways To Improve Your Customer Service Response Times
Customer Service
7 Ways To Improve Your Customer Service Response Times
The 8 Best 100% Free Zendesk Alternatives in 2025
Customer Service
The 8 Best 100% Free Zendesk Alternatives in 2025
View All Posts

Growth & Culture

View All Posts
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
Experimenting With AI: Are Vibes All You Need?
Growth & Culture
Experimenting With AI: Are Vibes All You Need?
Applying for a Job? Be Intelligent, Not Artificial
Growth & Culture
Applying for a Job? Be Intelligent, Not Artificial
View All Posts
Help Scout Using Help Scout: Reports
Product
Help Scout Using Help Scout: Reports
Listen First, Design Later
Product
Listen First, Design Later
Help Scout Using Help Scout: The Marketing Edition
Product
Help Scout Using Help Scout: The Marketing Edition
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes