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Hibathu Naseer

Hibathu Naseer is a freelance writer and strategist for B2B SaaS brands. She is passionate about exploring new products and creating engaging content. Connect with her on LinkedIn.

Posts by Hibathu

The 10 Best Customer Experience Software Options on the Market (2025)
Customer Service
The 10 Best Customer Experience Software Options on the Market (2025)
17 Great Customer Service Examples to Inspire You
Customer Service
17 Great Customer Service Examples to Inspire You
50+ Ecommerce Survey Questions To Ask in 2024
Growth & Culture
50+ Ecommerce Survey Questions To Ask in 2024

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Articles
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Knowledge Base Maintenance: A Practical Framework
Scaling Service
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Hiring & Culture
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Product Updates
Help Scout Now Includes Unlimited Seats
Help Scout Joins the Shopify Plus Certified App Program
Inside Help Scout
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Growth & Culture

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Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
The 10 Best Ecommerce Customer Service Software Options
Ecommerce
The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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