Inside Help Scout
Blog Author
Posts by Help Scout
Delight more customers with Help Scout — the all-in-one customer support platform for growing businesses. Simple-yet-powerful features allow you to handle incoming requests, seamlessly integrate with Shopify, give answers in an instant, and send messages beyond the inbox. Founded in 2011 and remote since day one, Help Scout employs over 140 folks in more than 115 cities across the globe.
Check out our new AI features and explore the platform for yourself with a free trial or live demo. Not ready for a trial? Follow us on LinkedIn to see what we’re up to!
Posts by Help
Inside Help Scout
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Inside Help Scout
Help Scout’s AI Is at Your Service
Customer Service
Building a Customer-Centric Ecommerce Business: The Complete Guide
Inside Help Scout
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Inside Help Scout
Deliver a Seamless Support Experience with Messenger in Help Scout
Customer Service
Tap Into Revenue in the Queue With Light Users
Customer Service
Make Customer Support a Team Sport with Light Users
Inside Help Scout
4 Message Styles and How to Use Them
Show 27 more posts
The Supportive Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.
Discover the latest in...
Try Help Scout for free
A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes