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Posts by Help Scout

Delight more customers with Help Scout — the all-in-one customer support platform for growing businesses. Simple-yet-powerful features allow you to handle incoming requests, seamlessly integrate with Shopify, give answers in an instant, and send messages beyond the inbox. Founded in 2011 and remote since day one, Help Scout employs over 140 folks in more than 115 cities across the globe.

Check out our new AI features and explore the platform for yourself with a free trial or live demo. Not ready for a trial? Follow us on LinkedIn to see what we’re up to!

Posts by Help

Help Scout Announces Partnership with TD SYNNEX
Inside Help Scout
Help Scout Announces Partnership with TD SYNNEX
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Inside Help Scout
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Help Scout’s AI Is at Your Service
Inside Help Scout
Help Scout’s AI Is at Your Service
Building a Customer-Centric Ecommerce Business: The Complete Guide
Customer Service
Building a Customer-Centric Ecommerce Business: The Complete Guide
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Inside Help Scout
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Deliver a Seamless Support Experience with Messenger in Help Scout
Inside Help Scout
Deliver a Seamless Support Experience with Messenger in Help Scout
Tap Into Revenue in the Queue With Light Users
Customer Service
Tap Into Revenue in the Queue With Light Users
Make Customer Support a Team Sport with Light Users
Customer Service
Make Customer Support a Team Sport with Light Users
4 Message Styles and How to Use Them
Inside Help Scout
4 Message Styles and How to Use Them
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Growth & Culture

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The 10 Best Ecommerce Customer Service Software Options
Ecommerce
The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
57:35
Conversation Corner: Making Support a Whole Company Sport
Customer Engagement
Conversation Corner: Making Support a Whole Company Sport
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Inside Help Scout

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Help Scout Now Includes Unlimited Seats
Product Updates
Help Scout Now Includes Unlimited Seats
Help Scout Joins the Shopify Plus Certified App Program
Inside Help Scout
Help Scout Joins the Shopify Plus Certified App Program
Help Scout Announces Partnership with TD SYNNEX
Product Updates
Help Scout Announces Partnership with TD SYNNEX
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Customer Service

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How Do You Manage Support During Federal Holidays?
Articles
How Do You Manage Support During Federal Holidays?
43:26
How University of South Carolina Helps Students Feel at Home
Customer Stories
How University of South Carolina Helps Students Feel at Home
Knowledge Base Maintenance: A Practical Framework
Scaling Service
Knowledge Base Maintenance: A Practical Framework
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