Inside Help Scout
Blog Author
Diana Price
Diana is an editorial content writer and Help Scout alum, where she wrote about values-driven founders and companies for In the Works and shared stories about the people and practices Inside Help Scout. Connect with her on LinkedIn.
Posts by Diana
Inside Help Scout
Four Customer Service Lessons Leaders Learned Early — and Still Call on Today
Customer Service
Inside Support: Q&A with Support Leader Brittany Ferguson
Inside Help Scout
Finding Joy in the Feedback Loop — Through Improv and in the Queue
Growth & Culture
4 Steps Toward Building a Culture That's Aligned with Company Values
Customer Service
Building a Customer-Oriented Ecommerce Business Through Better Human Interaction
Inside Help Scout
How to Plan for Connection at Your Remote-company Retreat
Inside Help Scout
Charting the Course of an Unexpected Career
Inside Help Scout
Friday Notes Keep Us on the Same Page
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