Photo: Becca Van Nederynen

Blog Author

Becca Van Nederynen

Becca is an alum of Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with her on Twitter and LinkedIn.

Posts by Becca

A Retreat Apart: Planning Help Scout’s First Ever Remote Retreat
Growth & Culture
A Retreat Apart: Planning Help Scout’s First Ever Remote Retreat
6 Tips to Keeping Your Remote Team Connected
Growth & Culture
6 Tips to Keeping Your Remote Team Connected
Why Water Cooler Talk Matters More Than You Think
Growth & Culture
Why Water Cooler Talk Matters More Than You Think

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Inside Help Scout

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How Help Scout Fueled BoxHero’s Global Expansion
Customer Stories
How Help Scout Fueled BoxHero’s Global Expansion
Boomeranging Back to Help Scout
Customer Stories
Boomeranging Back to Help Scout
Streamlining Spring MVC with Per-Module Connection Pools
Engineering
Streamlining Spring MVC with Per-Module Connection Pools
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Growth & Culture

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The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
The 10 Best Ecommerce Customer Service Software in 2025
Ecommerce
The 10 Best Ecommerce Customer Service Software in 2025
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Customer Service

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Leveraging Transferable Skills for a Career Change
Support Careers
Leveraging Transferable Skills for a Career Change
Formatting Tips to Improve Your Knowledge Base Articles
Tips & Templates
Formatting Tips to Improve Your Knowledge Base Articles
The 9 Best Medical Customer Service Software Options
Software & Systems
The 9 Best Medical Customer Service Software Options
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