Power your team
Power your team
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Help Scout helps growing businesses manage all their customer conversations in one powerful platform that feels just like an inbox.
All the features you need to stay productive.
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A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
Save time
AI Summarize
With AI summarize, long conversations can be understood in seconds, saving your team from sifting through previous replies when it’s their turn to jump into a conversation.
A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
Save time
AI Summarize
With AI summarize, long conversations can be understood in seconds, saving your team from sifting through previous replies when it’s their turn to jump into a conversation.
A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
Save time
AI Summarize
With AI summarize, long conversations can be understood in seconds, saving your team from sifting through previous replies when it’s their turn to jump into a conversation.
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Testimonials
Testimonial1
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 2
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 3
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial4
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial5
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Kitchen Sink - Build a help center that wows customers
Match your brand tone with custom colors and formatting using our no-code builder, or replicate your brand styling perfectly with custom CSS.
If customers can’t find answers themselves, make it easy for them to reach out directly via email or live chat using the Beacon help widget.
Learn More
Help customers find exactly what they are looking for by organizing your articles into collections and categories.
No matter if your customers use desktop, tablet, or mobile, they can always find the answers they’re looking for.
In the Works, in your inbox
Inspiring stories, practical tips and guides, and behind-the-scenes content from Help Scout’s publication for founders and leaders who are growing businesses with purpose.
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Testimonial1
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 2
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 3
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial4
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial5
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
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Welcome to our FAQ section, where we aim to provide you with clear answers to the most common questions you may have. If you don't find the information you're looking for, please feel free to get in touch with us!
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Explore our collection of free templates, guides, courses, and resources — all designed to help you and your team deliver exceptional customer service.
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Media + Content
Content + Media
Kitchen Sink.
Kitchen Sink
A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
Test
“Ticketing made easy”
We can have multiple groups responding in and out of emails seamlessly. The reporting is fantastic and makes my job as a leader easier.
Bento Box Example
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
Feature 01
Manage all your customer conversations in one powerful platform that feels just like your inbox.
Feature 02
Manage all your customer conversations in one powerful platform that feels just like your inbox.
Feature 03
Manage all your customer conversations in one powerful platform that feels just like your inbox.
Results you can see and measure
Respond to 52.6% more customer messages in the first year.
Respond to 52.6% more customer messages in the first year.
Respond to 52.6% more customer messages in the first year.
Respond to 52.6% more customer messages in the first year.
Kitchen Sink Prefooter
Sink your teeth into this one, it's such a nice Kitchen Sink!
All-in-one meets affordable
Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.
Explore all plansStandard
$22
per userUsers are members of your team in Help Scout per month
All the basics to get started with multi-channel support
Plus
$44
per userUsers are members of your team in Help Scout per month
Advanced collaboration and organization for growing teams
Pro
$65
per userUsers are members of your team in Help Scout per month
Security, scale, and hands-on service for large teams