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Help Scout helps growing businesses manage all their customer conversations in one powerful platform that feels just like an inbox.


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A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
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Testimonials
Testimonial1
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 2
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 3
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial4
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial5
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
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Testimonial1
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 2
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial 3
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial4
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
Testimonial5
Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.
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Explore our collection of free templates, guides, courses, and resources — all designed to help you and your team deliver exceptional customer service.
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A better way to talk with your customers
Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
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“Ticketing made easy”
We can have multiple groups responding in and out of emails seamlessly. The reporting is fantastic and makes my job as a leader easier.
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Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.
Feature 01
Manage all your customer conversations in one powerful platform that feels just like your inbox.

Feature 02
Manage all your customer conversations in one powerful platform that feels just like your inbox.

Feature 03
Manage all your customer conversations in one powerful platform that feels just like your inbox.

Results you can see and measure
Respond to 52.6% more customer messages in the first year.
Respond to 52.6% more customer messages in the first year.
Respond to 52.6% more customer messages in the first year.
Respond to 52.6% more customer messages in the first year.