Inside Help Scout
We’d love to show you the magic of Help Scout.
Book a DemoBook a DemoAI tools your team will love
AI shouldn’t replace support teams—it should unlock their superpowers. With your people’s know-how and our platform’s features, the team will be unstoppable.
AI that’s EZ
Tapping into the power of AI is just one click away—no code, plugins, or copy and pasting required.
More time for the meaningful
Let AI take care of repetitive tasks so you can focus on more complex, personal conversations.
Faster replies, happier customers
Draft or polish a reply in seconds, and send your 5-star response in a flash.
Supercharge your support team
We’re building tools that reduce resolution times, empower teams, and ultimately, create better customer interactions. Customers who use our AI features resolve 36% more emails.
AI summarize
Condense long email threads into a few bullet points in a matter of seconds. Stop wasting time sifting through previous replies, and get the context you need with the click of a button.
AI assist
Bring out the best in every reply. Expand fragmented thoughts, fix wordiness, translate text into over a dozen languages, or adjust your tone of voice to the unique needs of every conversation.
Beta
AI drafts
Instantly draft replies to incoming conversations. AI uses information from past conversations and help articles to generate on-brand responses that are ready to review, revise, and send.
