Help Scout for Healthcare
Better, faster answers to patient emails
Organize and answer all your incoming emails, automate repetitive tasks, and protect patient information with Help Scout.
Top healthcare clinics, hospitals, and services use Help Scout
Provide the service your patients are looking for
Aside from quality care, 70.8% of patients rate customer service as more important than even bedside manner when it comes to a 5-star experience. Help Scout makes it easy to deliver that experience every time.
Work smarter, not harder
Help Scout is designed to be as easy to use as an email inbox. Get started in an hour, and become a power user in a day.
Fix communication bottlenecks
Bring all your conversations into one platform, and automatically sort, assign, and prioritize them, so nothing gets lost.
Secure and reliable
Help Scout offers enterprise-level security, user permissions, and 99.9% uptime to keep sensitive customer information safe.
The platform that’s
powerful not perplexing
AI
Use AI to draft or improve replies, summarize convos, and deliver self-serve answers in a snap.
Automations
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Collaboration
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Customer Data
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Reporting
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Integrations
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
Healthcare resources and use cases
Healthcare and patient service companies that use Help Scout have better outcomes. Learn how with success stories and thought leadership from our award winning blog.
