How To Use NPS to Measure Your Customer Experience
Learn more about Net Promoter Score and discover 7 best practices you can employ to use NPS as a tool for measuring your customer experience.
Read moreEllie Peterson is a Customer Concierge at Delighted, where she has helped thousands of customers become customer experience experts and get the most out of their Delighted programs. She’s passionate about helping companies reach their potential by removing the noise around CX, and you can connect with her on LinkedIn.
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.