Photo: Buzz Usborne

Blog Author

Buzz Usborne

Buzz is the Principal Designer at Help Scout, working from a tiny surf town on the East coast of Australia. When he’s not designing you’ll find him on a beach or up a mountain with his wife and two kids.

Posts by Buzz

Why We Redesigned Inbox
Inside Help Scout
Why We Redesigned Inbox
Behind the Scenes: The Design of Beacon
Inside Help Scout
Behind the Scenes: The Design of Beacon
6 Tips for How to Collaborate on Remote Design Teams
Growth & Culture
6 Tips for How to Collaborate on Remote Design Teams

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Inside Help Scout

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Help Scout is Now Available in AWS Marketplace
Inside Help Scout
Help Scout is Now Available in AWS Marketplace
Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
Help Scout Now Includes Unlimited Seats
Product Updates
Help Scout Now Includes Unlimited Seats
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Growth & Culture

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Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
The 10 Best Ecommerce Customer Service Software Options
Ecommerce
The 10 Best Ecommerce Customer Service Software Options
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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Customer Service

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The 9 Best Medical Customer Service Software Options
Software & Systems
The 9 Best Medical Customer Service Software Options
How Do You Manage Support During Federal Holidays?
Articles
How Do You Manage Support During Federal Holidays?
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How University of South Carolina Helps Students Feel at Home
Customer Stories
How University of South Carolina Helps Students Feel at Home
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