Building Your AI Support Stack

Discover how AI-powered customer support tools can help you deliver delightful customer experiences with this comprehensive guide.

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After reading this you will:

  • Understand what AI customer service is.

  • Have familiarity with the types of AI-powered support tools that are currently on the market.

  • Be aware of both the benefits and risks of introducing AI into your customer service tech stack.

  • Know how to create a thoughtful AI tool implementation plan for your customer support team.

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Who should read this guide?

Customer service leaders who are interested in learning how to responsibly and thoughtfully incorporate AI technology.

Customer support pros who are curious about AI and want to learn how AI tools are being used by today’s support teams.

Business owners who are interested in learning how AI can improve both the customer and employee support experience.

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